For the mom who gives us everything - Mother's Day gifts that connects us.
Need to update email settings?
rothm's profile

New Member

 • 

6 Messages

Tuesday, January 10th, 2023 8:25 PM

linkage between pac bell.net email and DSL

I have not been able to access my pac bell email account. I have reset my password multiple times. When I attempt to access my email via the web I get the following message

Not Found on Accelerator


Description: Your request on the specified host was not found. Check the location and try again.

When I have contacted customer service they have told me that my account has been suspended.

I also have (or maybe now it is had) DSL service with ATT. ATT announced they are discontinuing DSL service.

I believe my email account is associated with the DSL service. With ATT discontinuing the DSL service I am thinking it also disconnected my email account.

How do I move the email account from the DSL service to my land line service (which I have with ATT)?

Thanks in advance.

Community Support

 • 

232K Messages

1 year ago

We're here to help with your email, mjs2837x!

 

So that we can check on potential resolution options for the error you're receiving, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!

 

Lacey, AT&T Community Specialist 

New Member

 • 

2 Messages

1 year ago

Wow.  That's very disappointing.  I tried to send you a direct message but it didn't work.  Something about crossing a rate limit - I don't know what that means.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.