Contributor
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1 Message
Email not found on accelerator
Email not found on accelerator, I have cleared the cache , Changed passwords, , plus moved browsers ,and still nothing works?
Contributor
•
1 Message
Email not found on accelerator, I have cleared the cache , Changed passwords, , plus moved browsers ,and still nothing works?
LNinTX
Tutor
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4 Messages
5 years ago
have worked. I still cannot access my e-mail & it's going to take months
to reconstruct my address book for another account. Not to mention that
important information I'd kept in folder may never be recovered. .
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bluspell
Contributor
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1 Message
5 years ago
For the past 20 years I have been able to send and receive my emails via outlook express
I also have been able to send and receive emails from my android phone for the past 4 years
It's been 5 days since I've gotten emails
I've even tried going to start.att.net
Steps To Reproduce:
1. Go to: start.att.net
2. I successfully log in
3. When I go to my emails, I get the following message:
Not Found on Accelerator
Description: Your request on the specified host was not found. Check the location and try again.
I've also changed my email password but that didn't work
This is very important that I get this resolved asap...
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Sky123
Contributor
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1 Message
5 years ago
Hi. Hoping someone can help me. I haven’t been able to get into any of my emails for 4 days. I keep getting a message stating Not Foind On Accelerator. Your request on the specified host was not found. Check location and try again. I’ve tried other browsers, clearing history, clear cache, cookies etc. I’ve also tried on other devices such as my cell phone and a different computer and only receive the same message. Can anyone provide a solution or help in anyway? Very grateful!
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jacisco70
Tutor
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3 Messages
5 years ago
Having same issue for last 3 weeks. customer service tells me they are aware of issue and working on it.. try again in 24-48 hrs. If this is the way At&t treats a major problem, I might have to switch wireless carriers also before something happens as I can't risk losing emails and calls and no one at At&T seems to care.
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cozmob
Teacher
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19 Messages
5 years ago
Nope. Tried it and didn’t work.
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ATTHelp
Community Support
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231.7K Messages
5 years ago
Hello @bluspell,
I understand the importance of your email, so let's see what we can do to resolve your issue.
After doing some research, it appears that Outlook Express is discontinued and no longer supported.
Have you tried accessing your email's via Microsoft Outlook after linking your email there?
Let us know.
Mihai AT&T Community Specialist
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ATTHelp
Community Support
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231.7K Messages
5 years ago
Hi @Sky123,
Thank you for reaching out to us, we'd love to help you! Since you already performed basic troubleshooting steps, we suggest that you reset you password.
You can view this great article to get tip on How to Reset Your Email Password using myAT&T.
Hope this helps!
Lafayette, AT&T Community Specialis
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jenniesana
Contributor
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2 Messages
5 years ago
Hello,
My parents and I are not able to access their sbcglobal.net email for the past couple days. When we try to sign in it directs us to a page that says:
Not Found on Accelerator
Description: Your request on the specified host was not found. Check the location and try again.
I've tried on web and on mobile, same page and this same thing shows up.
We had this sbcglobal.net email connected through our landline which we disconnected a couple months ago. We were told eventhough we disconnected our landline, we are still able to use and access the email.
I have followed the troubleshooting options but still no luck.
Please help us resolve this issue as soon as possibility because my parents are receiving very important documents and have documents from past emails saved on there.
Thank you,
Jennie Sana
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ratshtaed
Employee
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24 Messages
5 years ago
Not too familiar with this problem but try this SBCGLOBAL
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jenniesana
Contributor
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2 Messages
5 years ago
I ain't going to that.
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