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madars's profile

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1 Message

Saturday, January 14th, 2023 3:27 AM

How Do I Escalate A Property Damage Claim with AT&T, Sedgwick, and Mastec?

I submitted a claim for damage to my main water line resulting from AT&T's subcontractor, Mastec laying fiber lines. They refuse to accept responsibility and reimburse me for the cost to fix the water line. I regret ever signing up for their service because this has been a frustrating experience from start to finish. 

3 Messages

3 months ago

I'm having the same issue; I filed a claim, and no one is taking responsibility for the damages.  AT&T blames IVY SMITH & IVY SMITH says it's an AT&T problem and I have NOT heard anything from AT&T or Sedgwick.  Do I have to get a lawyer to get this resolved?

1 Message

1 month ago

Did your claim ever get resolved? I just filed a claim and am having issues getting a hold of them for status.

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