Uverse wireless gateway cannot be found message on app for both iphone and ipad.
For the past two days I have been unable to use the app because when I try to select the receiver I always get the message that the gateway can't be found.
So far I have (All of these were done for both devices.)
-deleted and reinstalled the app
-closed and reopened the app
-tried the troubleshooting feature of the app
All along I do have the following:
-my list of recorded movies
-the ability to set up items for recording
- the correct guide for my location
-the ability to watch live shows on my devices
-use the app remote
-select a show from the home page on the app
-watch any shows on my television using the app because the app won't connect to the receiver