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jiangsheng's profile

Tutor

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7 Messages

Friday, November 27th, 2015 2:06 PM

specific web site won't load from any device, connection reset.

the site in question is homesite.com. It has been down in my home wifi for over a year, which works fine when connected to my phone's 3g network.All other web sites (including those other have issues with like Fedex) are working fine.

 

My Pace 5031NV-030 reports no error under DSL Link Errors

nothing seems wrong with DNS or routing either. ping seems to be blocked from the web site.

 

Edit: I can actually connect to port 80 of the web site, which it direts to port 443 where the connection is reset somewhere in the network.

 

HTTP/1.0 302 Found
Location: https://homesite.com/
Server: BigIP
Connection: Keep-Alive
Content-Length: 0

Expert

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20.4K Messages

8 years ago


@jiangsheng wrote:

the site in question is homesite.com. It has been down in my home wifi for over a year, which works fine when connected to my phone's 3g network.All other web sites (including those other have issues with like Fedex) are working fine.

 

My Pace 5031NV-030 reports no error under DSL Link Errors

nothing seems wrong with DNS or routing either. ping seems to be blocked from the web site.


Just right clicked it, open in a new tab, and Homesite Home Insurance came up.  On a 2wire/Pace 3800 w/ATT DNS on FF 42. 

 

Must be something there stopping it.  All Uverse RGs suffer from browsing problems when IPv6 is enabled.  Disable it in the RG's GUI and see if it works. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

 

Tutor

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7 Messages

8 years ago

my home gateway does not support IPv6.

Expert

 • 

20.4K Messages

8 years ago


@jiangsheng wrote:

my home gateway does not support IPv6.


The 5031 sure does support IPv6, LAN has to be checked (enabled) or unchecked (disabled), on this page:

 

http://192.168.1.254/xslt?PAGE=C_2_6

 

😉

 

Edit:  Will need password on the sticker on the side of the 5031.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Tutor

 • 

7 Messages

8 years ago

The link works (showing IPv6 disabled) but the lan page does not show any link to the C_2_6 page. Guess it is still not supported on my version of firmware. 

 

I am pretty sure my connection is on ipv4. Trace route shows the routing works all the way to the web site's data center. Just http connection gets reset somewhere between my router and Level 3's network, and most nodes in between belong to AT&T.

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