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3 Messages

Friday, February 14th, 2020 2:17 AM

Port Forward 443 On ATT Beam or ATT Global Modem USB800/CradlePoint 1200b

Hello,

We are in a situation where the only option for internet is with an ATT Beam. We use a CradlePoint 1200b router and this setup has really worked well

for us. Our (Edited per community guidelines) provider released an App that requires Port 443 to a Static IP of 52.202.188.81 be open for both incoming and outgoing traffic.

My understanding is that ATT would have to open that port for me but haven't a clue how to proceed.

If required or if it would be a better option we could go with the ATT Global Modem USB800.

Any help would be greatly appreciated.

Thanks in advance.

Dee

Community Support

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231.5K Messages

4 years ago

Hello, @dmgpetro1875000,

 

Thanks for reaching out. We understand the need for internet on the go these days. A static IP address isn't supported for internet through AT&T wireless hotspot devices.

 

Have a great weekend.

 

James, AT&T Community Specialist

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