Leave Good Review for Technician

Hi AlexMat!

Thanks for taking the time to contact us about your experience. We would be more than happy to pass along the feedback. 

Please reply back with your name, account # as well. It will allow us to look up the tech's name. 

ATTU-verseCare

Hi AlexMat,

We just send you a message. We will need some information to pass along the feedback! Just click here to reply back.

-ATTU-verseCare

I would also like to leave an excellent review for my install tech. He went above and beyond. Do you have a link I can follow to give him a rating?

At this point I really don’t like AT&T Technicians very unprofessional i have been waiting all day for a technician to come and fix my internet since 8:00am first time the man called and said he was sending someone else NO SHOW OR NO CALL and the only thing I get Is a text saying sorry we couldn't fix your problem I WILL NEVER RECOMMEND A FRIEND TO THIS COMPANY I have Never had this problem before I’m mad because how high my bill was that I paid for and now I can’t use my internet 

Is there a system for leaving a positive review for a technician? If not please give me the next steps!

Hi! I would like to do this as well! if you can send an email to my account email that would be amazing!

The technicians are lazy and don't want to come to your house to work. I say this because the last three times I had at&t internet, the technician did not show up to install my internet until I threatened to cancel my order. I wait all day for a technician and no call, no show. I call customer service and they make up excuses and lies about why they've wasted 12 hours of my life that I can never get back. Each time I think about giving at&t another chance to be a good business, they mess it up. I have never and will never refer anyone I know to at&t.

Hi!

I would like to make a very good review for one of the AT&T Technicians. His name is Yamel and he helped us a few days ago with our broadband wall jack in order to start in a proper way with our home internet service. Very patient and professional. Again, thanks to AT&T for the quality service and, most of all, to Yamel for its wonderful performance.

Maria   

We're happy to see that our technician was able to put a smile on your face, Maryadan!

Thank you for sharing your feedback! If you need help with anything else, feel free to come back for assistance.

Thanks for visiting the AT&T Community Forums!

Aminah, AT&T Community Specialist

I can help you with general tips on how to leave a good review for a technician:

1. Be specific: In your review, mention the technician's name, the service they provided, and any specific details that made your experience positive.

2. Highlight their expertise: If the technician demonstrated a high level of expertise and knowledge in their field, be sure to mention that in your review.

3. Mention their professionalism: If the technician was professional and courteous throughout your interaction, make sure to mention that as well.

4. Focus on the outcome: If the technician was able to resolve your issue or provide a solution that met your needs, emphasize that in your review.

5. Be honest: It's important to be honest in your review, both about the positives and any areas where you feel the technician could have improved.

6. Keep it concise: Your review doesn't need to be lengthy, but it should be clear and to the point.

7. Use proper grammar and punctuation: A well-written review that is free of grammatical errors and typos can help lend credibility to your feedback.

Remember that leaving a good review can help the technician build their reputation and can also help other customers who are looking for quality service.