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2 Messages

Saturday, February 15th, 2020 4:03 PM

Cannot browse internet when Cisco Anyconnect (VPN) is active

I’ve been using the same router for over a year and used to connect to the vpn with no issues. I moved apartments and changed from internet 75 to 100, all while using the same router. I’m no longer able to browse the internet while connected to my vpn, causing me to have to disconnect everytime I want to send an email, browse a page, etc. anyone know how to fix this?

Community Support

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232K Messages

4 years ago

Hello @Seangm13,

We see your having trouble when connecting to your VPN. Don't worry, we can help figure out whats going on here.

Have you tried resetting your router?

Also check out the solution on this forums thread that could help with the problem your having.

Please let us know if it works for you.

Charles, AT&T Community Specialist

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