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New Member

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12 Messages

Friday, May 22nd, 2020 12:55 AM

Closed

Bellsouth.net email

Can not log into bellsouth.net email through a web browser. Tried google chrome, MS Edge, Firefox and safari. Get a redirect to att login page. Should be able to login in on the currently att.yahoo.com page

This conversation has been merged. Please refer the main conversation:

Email Not Working - Troubleshooting Information from AT&T

Community Support

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231.5K Messages

4 years ago

We are here to help you with your email, @jackdellinger.

 

Can you give us more details on what is going on with your email?

 

Are you getting an error code when you try to log in to your email?

 

Let us know more information so we can better assist you.

 

Marc, AT&T Community Specialist

New Member

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12 Messages

when I open currently.att.yahoo.com and attempt to login in to my bellsouth.net email account, as I have done for more than 15 years, the login redirects me to att account log in page. I should be logging in through yahoo. In times past I could login through yahoo.com. That no longer works either, although I can still login to a yahoo account I seldom use.

I’m not an att customer, but was told we would be able to keep the bellsouth.net mail address and at one time it was being supported by yahoo.

This is consistent across multiple browsers, on windows 10 platform as well as ios.

Thankfully the emails are still coming to the mail app on my iOS devices and mail app in windows 10. Just can’t access through a browser.

Community Support

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231.5K Messages

Hey @jackdellinger,

 

We understand that you're having trouble with email account. Don't worry, we can help with that.

We are aware of this and our technical team is working on a resolution. Please bear with us.

Charles, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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12 Messages

Thank you.

New Member

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12 Messages

can you tell me when this may be fixed? More importantly should I be looking for a different email service?

New Member

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2 Messages

4 years ago

Same problem when I try to log into my bellsouth.net account it directs me to Att login page

Community Support

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231.5K Messages

4 years ago

Hi @gannytimes4, thanks for reaching out.

 

The login process may have changed to be handled through the AT&http://sm.att.com/a70ef769 system. When you get to the AT&T Login page, have you tried entering your Bellsouth username and password to see if it allows you access?

 

If that does not allow you access, we'd suggest trying to reset your password using the forgot password link on that same page.

 

 

Jeff, AT&T Community Specialist

 

New Member

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5 Messages

4 years ago

I cannot receive or send email with my bellsouth.net account.

New Member

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8 Messages

4 years ago

did this issue ever get solved? I just asked someone with AT&T customer service & was basically told I was out of luck. There has to be a way to get my email on my laptop if I can get them on my iPhone/iPad...I just believe there has to be

New Member

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4 Messages

3 years ago

Does anyone respond to these questions any more? I have same problem setting up on Windows LiveMail 2012.

I am able to set up my Yahoo.com email account, but not Bellsouth.net account. Responds that I am using invalid login or password.

New Member

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2 Messages

3 years ago

Yep. My bellsouth.net email account is gone, too!!

New Member

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2 Messages

3 years ago

Three days ago my Outlook 2010 started asking for my username and pw, even though I have it checked as saved to my password list.  Outlook is my client email and bellsouth/att/yahoo/currently whatever is my host.  I CAN access my email directly at https://currently.att.yahoo.com/ , but Outlook cannot pull emails through to my longstanding account.  Why all of a sudden is Outlook looking for my username and pw?  Not tech savvy so any help would be appreciated, especially if I can avoid being on the phone for 3 hours like the last time I had a problem.  Thanks in advance

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