Wi-Fi range extender for U-Verse Internet

I bought one of these and even though I had a great signal it would not alow me sign on to the internet no matter what I did

So I called netgear and they told me that they would have to get on my computer and that the charges would be at the least 99.00 for 12 mos worth of services. I dont want to pay them for anything BUT I do need to sign on to the internet

Is that something that ATT can help with if I call them?

@gigi56 - Att is going to want to send you to their version of the geek squad with similar charges.

There is a lot of good stuff inthis thread. I posted in #12 about WPS.

That is how I connected mine. It created the same name with a .ext & seems to work fine to access the internet.

What devices are you trying to connect with?  In your settings, do you see the name & try to sign on? I think it uses the same password.

YES   I was able to connect the -ext    and the signal was good but it would not allow me on the internet...even though I was connected

Net Gear said that probley they needed to change some stuff in my WIFI ATT box...Arris

Why isnt any simple anymore   🙂

@gigi56 - DNS gives you access to the web. I believe the standard att DNS is  -

http://192.168.1.254

In my computer I & many others use google - 8.8.8.8 or open DNS. Using one of these has solved many internest access problems.

I see in my iphone - settings wi-fi u-verse RG info icon it is set to the192. .. number.

same for the .ext network.

Look at yours - it should be populated with the att number. If it is try the google number.

DNS just resolves names. You can access the Internet without a DNS resolver if you use the IP address. 

I had the same issue when I installed my new Netgear EX6100 extender after my gateway was upgraded.  It turnes out that the Netgear did not use the DHCP from the Uverse gateway and assigned itself a different DNS and default gateway that was different then the Uverse gateway.  Once I manually changed the DNS and default gateway in the extender to use the gateway's DNS and default gateway IP address, then i was able to get to the internet. 

What wifi extender did you purchase? I am needing to add an extender to my fathers Arris NVG599. I am totally stressed about purchasing one that would require all of these needed changes to make it all work together. I am not techy and this thread is a major stress out for the basic computer user. Thanks for any suggestions you want to offer. Heather

I installed the Netgear AC750 Model EX6100 extender.