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Thursday, July 16th, 2020 2:36 AM

MF279 wireless internet started dropping internet connection but all lights are good

I can get internet for my devices if I use my Verizon phone hotspot, but despite all lights being green on my MF279 it keeps dropping the internet connection. I have 4 bars of connectivity.   This just started a few weeks ago.  I need help but can't stay connected to the ATT chat long enough to complete a help session!

 

ATT, please help!

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1 Message

2 years ago

I am also having this issue for a few months now. I have to reset several times a week. No indication on device that there is an issue. It’s not until I try to make a call that I find out it’s not working. Some times callers are sent to voice mail but mostly it’s a tone they get indicating the line doesn’t work. If it was the device they would be sent to voice mail every time.

I have a new SIM card and have reset the device several times. Tech support is clueless and keep closing my tickets as being solved though nothing has been solved yet. 

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