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Watmusk425's profile

Tutor

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2 Messages

Sunday, June 3rd, 2018 1:00 AM

Increased data usage on home base.

My data usage has been 80 to 120 GB per month and last month went to 506 GB with no change in our usage. ATT can not tell me what had changed. I replaced my Roku and turned off our wi fi on our phones, did not help in 2 weeks we have used 215 of 250 GB with much less usage. Has any one else experienced an increase in data use?

Tutor

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2 Messages

6 years ago

To experiment, I blocked all devices except for the Roku which uses HDMI
connection to plug into our TV. Then I checked data usage for each of the 3
HDMI connections on the TV. In the HDMI/MHL connection it gobbled up data.
When the Roku was plugged into the standard HDMI plug, much less data used.
We were able to stream a movie for under a gig and in the MHL connection a
movie was over 2 gigs. The picture quality suffers but I'd rather that than
the huge overages. I've introduced other devices back into the mix and so
far so good. Think we found our culprit.

Contributor

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1 Message

5 years ago

i had the same problem i had a terabit in 2 months my data rate doubled, att swore up & down it wasn't there equipment , i had them give me a new router/motum  problem fixed useing less them half the data i was

 

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