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atjaywalker's profile

Tutor

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6 Messages

Thursday, December 15th, 2011 4:33 PM

Closed

Edit Device Name missing on 3801HGV

I have lots of devices listed on my 3801hgv Residential Gateway (RG) and only one has the "Edit Name" link on the LAN -> Status tab.  I've tried other browsers and checked other dialog tabs with no luck.  Has anyone been able to force the Edit Name link to appear?  Other devices only have a read-only "Device Details" link in the device list.  Thanks!

 

PS - The 3801HGV firmware is currently: 6.3.7.40

Tutor

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6 Messages

12 years ago

Perhaps, however, 2 of the same laptop models, same model year, at the same hardware and software levels should be handled the same.  Appreciate your responses though, I agree that some devices won't allow a rename.

Expert

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24.3K Messages

12 years ago

The only devices that CANNOT be name edited are computers, since you've already set a name ON the computer; and the same goes for some smartphones.  If you want to edit the name of a computer or smartphone, you'll need to rename the device AT the device.

 

Sometime before Phase 3, ALL devices that can be edited now STAY named!  I have always used Private-Fixed, but it made no difference in the past.  Something changed with an update somewhere.  I think it happened when we got the ability to NAME our DVR/STBs from the TV menu. Smiley Wink

Moderator

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4.4K Messages

11 years ago

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.

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