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New Member

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2 Messages

Sunday, September 19th, 2021 4:05 PM

Closed

Mcafee login screen error CARE CODE: 205.4

I'm a new customer. Install on Friday and went to download the McAfee security suite. This is the message on the login screen. 

Hmm… that isn’t the ID you use for this service. Try signing in with another ID.
CARE CODE: 205.4
I clicked the forgot user ID link and the email says I have more than one loginID but only lists the current one. I've never had AT&T before. I tried linking the account but that didn't work. 

This conversation has been merged. Please refer the main conversation:

Unable to Install AT T Internet Security Suite

ACE - Expert

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24.8K Messages

3 years ago

There has been a long, ongoing issue with McAfee and AT&T with regards to downloading the security suite so I'm not sure what the current status of that is. Sounds like it's still broke.

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