MicroCell - works one week and then I get "activation error"
I received a MicroCell (DPH-154) last week. I went through the activation process, received my confirmation email, and everything seemed to be working well. This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).
I check out the device and now the network light is red. Online support gives the standard "reboot and wait 30 minutes" response. No success there so I call the number provided. Once again, reboot and no change in network status. The only suggestion I get from the CSR is to call my Internet provider because something must be wrong with my Internet service. I am currently on my computer with a download speed of 56.89 Mbps; pretty sure it is not the connection.
Any other suggestions or do I just deactivate and reactivate?