Teacher
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13 Messages
activating eSIM on an existing ATT number
I have an iPhone XS and was very excited to get the eSIM activated with my current number and keep the sim tray empty for when I travel abroad and use those sims cards. I recently went to the store to request the QR code or whatever I'd need to get my number activated on the eSIM. I was told my store staff as well as ATT customer care that the only way I can get the eSIM service activated is to add a whole new line, which doesn't sound right to me at all. Has anyone else run into his issue when requesting the same thing from ATT? any help is appreciated!
dkeetonjr
New Member
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1 Message
4 years ago
I have had similar nightmares trying to activate a Samsung Galaxy S3. Got on with customer care to confirm I can get a number and use my watch as a stand alone LTE device. When I went in there was an hour and a half before I left with my eSIM. However, you can only get that to the watch from the app which on my Pixel XL (1) that option is not available. I found another way where you go into the phone to enter a #* code And after entering developer mode but I do not know how to find the nhc code from the eSIM QR. Does anyone know how?
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formerlyknownas
ACE - Sage
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117.6K Messages
4 years ago
@dkeetonjr
What do you mean by stand alone?
The only way to use a watch to send and receive calls and texts is by linking it to your phone with numbersync. It's not truly a standalone device. The number assigned to the watch cannot be used for anything other than a data connection
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