AT&T Community Forums

ANYONE having issues with google voice not hearing you ive got a quick fix after contacting Samsung

IVE had a 2 month battle with assistant voice, and now its over. go to settings, then language and input, then onscreen keyboards,then manage, turn off Samsung voice or disable in system apps, then retrain as usual the assistant voice. DONE.it appears that since i have a s8 plus and no Svoice, it is older technology and theres no SVOICE on my device. this may or may not work for you, but im posting this to celebrate the end of my battle, since i wont know when i will get bixby voice or others as well. this is not a discussion needing fixing relating to my now working assistant.of course as usual this will be challenged.

Responses

ATTHelp

Community Support

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232K Messages

7 years ago

Hey @bayfisher3life!

Thank you so much for posting the solution you found for this issue. We love hearing what works for you, and it is very awesome of you to share.

Have a great weekend!

Fiona, AT&T Community Specialist

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BengalTigger

Tutor

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6 Messages

7 years ago

I hate to spoil your euphoria, but I applied this fix a while back and it only lasts for a while. It seems every time my phone applies an android update, the google voice stops working again. But, it only takes turning google voice off and then back on to restore it.

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Anonymous

New Member

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25.7K Messages

7 years ago

i dont care im leaving att anyway because of the unchristian treatment and abrasiveness others have displayed unto me.

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formerlyknownas

ACE - Sage

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117.5K Messages

7 years ago

As my mother used to say, "what does that have to do with the price of tea in China?" Nothing.

If you purchase the same phone on another network, the problem will still exist. This is a Samsung thing, not an ATT thing.

If you want to avoid the fight, Pixel is the way to go.

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Anonymous

New Member

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25.7K Messages

7 years ago

not a solution. same happened on s7edge. im seeking intelligent life and have seen none. i just picture people in hospital gowns and pray they get better. thats what im told. all day today, no one makes any sense at all. period.

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Anonymous

New Member

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25.7K Messages

7 years ago

btw theres 122,000 hits on web over this issue

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formerlyknownas

ACE - Sage

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117.5K Messages

7 years ago

@Anonymous And unless you dump Samsung, it's not going away. The only way to get true hands free operation, without a Bluetooth connection "trusted device" is get away from 'versions' of android. The 6p and Pixel respond to 'okay google' while locked.

When my hands are busy, I need my phone to work for me. Ear pieces are just asking to get destroyed, so I never use one. I have a watch, but same problem. (Although I can pocket the watch and phones work)

I just want simple. I want functional. And the Pixel gets reception when the Samsung doesn't. If it weren't for the convenience of wifi calling sometimes, I would sell the GS7.

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Anonymous

New Member

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25.7K Messages

7 years ago

My new carrier doesn't sell pixel and I don't have pocket change of 800.I spent 900 on this.why spend last pennies for pixel.gimme bixby and be done.I got so good at resetting voice,it's automatic.google needs to pull there heads out of backsides.

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