You can’t. Prepaid service does not support international roaming other than Canada and Mexico.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Appreciate your patience in responding to the customers' question. I have similar situation where I am on AT&T Prepaid for a number of years and I like what I am paying for.
I would like to propose this feedback/feature to be included whereby a customer can add certain dollar amount to their amount and if they have good long standing relationship with AT&T, you would allow at least basic (128Kbps) internet on international roaming.
I would like to AT&T to consider upgrading such feature in the near future. As the world is getting smaller with customers flying aboard in many cases, a limited international roaming feature would be greatly welcome.
I have a friend who lives in Europe and has a cell phone. Can he call me or better yet send me an SMS text if I add the international option to my ATT prepaid phone?
If you are in the USA yes. If in Europe, you will have no service at all.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Thanks. To be a little more specific: I have a a bank account in a European bank that is switching over to two factor login. For the second factor, they send me a six digit code using SMS text message that I would receive on my cell phone. I then enter the code shown on the cell phone into my computer and that lets me login to my bank account. I will always be in the USA when using this procedure so from what you say, if I add the International Option to my AT&T prepaid, I should be able to receive the SMS text message sent by the bank. Correct?
To receive calls or text you do not need international plan. If you call out, you would be charged high rates. There is no charge to receive a call or text.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
@miltonlaufer No. Prepaid service does not work in Europe.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
@miltonlaufer If already activated, WiFi calling might work. Otherwise, no, there is no way to make prepaid service work from Europe.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Responses
Accepted Solution
Official Solution
sandblaster
ACE - Expert
•
44.2K Messages
3 years ago
You can’t. Prepaid service does not support international roaming other than Canada and Mexico.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
hrao23
Tutor
•
4 Messages
2 years ago
@sandblaster
Appreciate your patience in responding to the customers' question. I have similar situation where I am on AT&T Prepaid for a number of years and I like what I am paying for.
I would like to propose this feedback/feature to be included whereby a customer can add certain dollar amount to their amount and if they have good long standing relationship with AT&T, you would allow at least basic (128Kbps) internet on international roaming.
I would like to AT&T to consider upgrading such feature in the near future. As the world is getting smaller with customers flying aboard in many cases, a limited international roaming feature would be greatly welcome.
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gooch_1
Scholar
•
110 Messages
2 years ago
I have a friend who lives in Europe and has a cell phone. Can he call me or better yet send me an SMS text if I add the international option to my ATT prepaid phone?
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0
lizdance40
ACE - Sage
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79.4K Messages
2 years ago
@gooch_1
If you are in the USA yes. If in Europe, you will have no service at all.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0
gooch_1
Scholar
•
110 Messages
2 years ago
Thanks. To be a little more specific: I have a a bank account in a European bank that is switching over to two factor login. For the second factor, they send me a six digit code using SMS text message that I would receive on my cell phone. I then enter the code shown on the cell phone into my computer and that lets me login to my bank account. I will always be in the USA when using this procedure so from what you say, if I add the International Option to my AT&T prepaid, I should be able to receive the SMS text message sent by the bank. Correct?
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0
lizdance40
ACE - Sage
•
79.4K Messages
2 years ago
To receive calls or text you do not need international plan. If you call out, you would be charged high rates. There is no charge to receive a call or text.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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gooch_1
Scholar
•
110 Messages
2 years ago
Okay, that is great. I will test that out with a friend who lives in Europe. Thank you
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gooch_1
Scholar
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110 Messages
2 years ago
OK, tted that with friend in Europe and received the SMS text message immediately with no problem. Just as you said. Thanks again
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