Tutor
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6 Messages
AT&T Thanks App Login Error
I have not been able to login to my AT&T Thanks app and access my Gold membership perks. This seems to be a reoccurring issue with many. The error I receive each time is:
“Uh oh. An error has occurred. Please check back later. Code: 401 - ID: General-0002 - Invalid input value for message part %1”
This is extremely frustrating that I have not been able to use any of the perks that come along with the Gold Tier membership. I’ve tried everything including resetting my password. I have no issues logging into myATT app so it appears to be Thanks app specific.
srujanmishra
Contributor
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1 Message
5 years ago
I am having the same issue. I am unable to log-in to AT&T Thanks app. I was logged-in earlier, but today it logged me out automatically, and I am unable to log back in. I'm using the app on iPhone XS (if that matters), also no luck with the Android app. Fix this!
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