Wireless

I just upgraded from the old Flip IV to the Flip 2. When composing text messages, there is no "Enter" key on the new phone. On the old one, the "OK" key was "Enter". Now the "OK" key is "Send" and I accidentally sent some very short, incomplete messages. Now I just rather jumbled looking messages be

Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the

I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick

I switched over to AT&T wireless from TMobile and was told my S24 Ultra would ship in 2 days. Now it's been 6 days, no status update nor any help from CS, and I'm only few away from having to go through another billing period with TMobile and owe them for another month, because I was told that m

Hello, I paid for a prepaid e-sim service but it is not working. I paid 54 dollars and I still can't activate the SIM card on my cell phone. When I try to connect my cell phone to the E-SIM card using the QR code it tells me that it is disabled and that I should contact you. But I can't since my pho

Hello I received a cell phone for a Christmas gift and my girlfriend unexpectedly past away in January. I can’t make any phone calls and when I go to AT&T it showing service suspended. 

I'm gonna break this into bullet points to make it easier to read: I ordered a new phone online for a new wireless account in January. After I receive the phone I changed my mind and decided to stick with my current provider. I take the brand new unopened phone to an AT&T store to return it,

Can?t upload my id

I have an Apple Watch Cellular how can I make calls on it. I have the ESIM installed

If I allow my daughter to port the number out on an unpaid phone will AT&T assign another number to it. I was told they cannot stop the porting out.

Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the

I tried to make a payment with my debit card, but it said that "We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted." So what should I do next to active my prepaid plan? I have already tried what you said on this page http

Hola no recibo el mail de confirmaci?n para liberar un iPhone

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Will ATT be selling or an upgrade for the New ipads announced today?

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev