AT&T PREPAID
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Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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A false sales pratice occurred from an AT&T rep inside of a Costco when I assisted my mother with getting new services. We were told that three phones were being ordered however, only two were ordered. I filed a complaint with BBB and the case was handled by a rep that reviews escalated complai
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I traded in 2 Samsung phones in for 2 new Samsung s24 phones at an att store in February. I was also told in any condition and the new phones would be free. Both phones were operational and 3 days later I turned the old ones in. I have waited the 3 months got my bill and no credits showed. I called
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Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou
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This is the worst case of bait and switch I have ever experienced. I placed an online order, and was given 2 options, one was to have the phone shipped and it could take 5 to 6 days or pick up at a local store WITHIN 2 hours. Well of course I selected pick up at local store WITHIN 2 hours, but the s
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If I allow my daughter to port the number out on an unpaid phone will AT&T assign another number to it. I was told they cannot stop the porting out.
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I have received several alerts from credit agencies informing me my s.s.# has been found on dark web through an at&t account. At&t hasn't contacted me to let me know my information was compromised and wonder why they haven't. Any feedback would be helpful. Thanks
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Hello I received a cell phone for a Christmas gift and my girlfriend unexpectedly past away in January. I can’t make any phone calls and when I go to AT&T it showing service suspended.
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I went into our local AT&T store for an issue I had with my volume. I told the store rep I needed a less expensive plan than what I currently have. On my current plan, I have listed myself along with my two sons'. I recently retired and cannot afford the monthly charges any longer. My boy
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In September we traded 4 phones in for new ones. None of them received the correct credit for the promotion that was available. I've spent over 24 hours on 10+ different calls trying to fix the problem. 3 out of 4 are now correct. The issue is the phone that is being credited hasn
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I used Asurion insurance to get a new phone back in June. They shipped me the new phone and gave me a box and return label to ship back my broken phone. I dropped off my broken phone package at USPS and they gave me a receipt. 4 months later in October, I get a $350 bill from AT&T because they s
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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I need to add her on the account (Edited to remove personal information)
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Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig
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I got a charge message from AT&T BILL PAYMENT DALLAS US of 300 USD. It’s charged at 5:10 03/05/2024 AU time. I’ve never been to US. And I don’t have any connection with AT&T or US. It’s credit card fraud. Please cancel the payment. Thank you.
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I have an iphone and my x is on the same account at this time and I dont want to change my number. she knows who i can and how long......... can this be done in real time...... also knows who i talk too.......... i dont know if able to read my text or emails
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I want to create an my at&t account I have the phone number but don't got the phone to accept the codes if any are sent to the number
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