DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
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HR24-500 locks up when changing from HD to SD channel
I have been using a HR24-500 connected to a Sony TV via HDMI for at least 4 years with no major issue. However, the screen would almost always flicker from black to static noise when changing channels. About 9 months ago, the unit would lock up sporadically when changing channels with "no HDMI signa
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161
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Can I tell DirecTV remote to NOT send volume down on volume up to soundbar?
A few months ago, the DirecTV remote started to mess with our Klipsch sound bar. When you hit volume up on the remote, the TV indicator would start to go up but then immediately start going down all the way to 0. The only way to turn the volume up was to get the TV's remote and use Volume up
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37
4
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Directv error code 771 or 722
We have Directv receivers in our home and motorhome. When we're travelling in the motorhome, everytime we move locations we can't seem to connect to the receiver and have to call support and most of the time support doesn't have the experience with mobile connection issues until we have called at le
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1.5K
15
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Impossible to access Max via Gemini but loads first attempt on Firestick
I am typing this on behalf of my parents. Legit DirecTV subscribers who access Max via Gemini until recently. We have been on the phone with tech support for more than three hours. Two different technicians. Tried to help but were useless. Couldn’t sign in via provider, remote control, Wi Fi or Q
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45
2
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Gemini requires resetting multiple times a day
I have a new directv satellite install in a new house for about a month. I have the Genie 2 and two Gemini units.The Gemini in our living room, which is closest to the Genie 2 requires resetting almost daily to get working. Essentially I turn on our TV and one of three things happens:1. Code 616 (ra
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21
2
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missing sections of close captions and I've tried all the fixes.
On ALL stations - networks and premiums, about half the closed captions are missing. Has gone for years. DirecTV wants me to pay $400 for an upgraded Genie which is ridiculous. No wonder so many people are going to streaming services where it is not a problem. Does anyone have a 'fix' that will corr
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27
3
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Remote
My bedroom has small receiver from the primary one in the living room. We do not have internet here and for some reason the screen is stuck on Select Wireless Network. I have tried shutting it off, every button on the remote,
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221
3
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