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murphyerika10's profile

Contributor

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3 Messages

Friday, June 9th, 2017 6:21 PM

old bill which collection agency?

I have an old unpaid bill from probably 6 years ago. Id like to take care of it so i can have AT&T service again. Every number I am given at AT&T just keeps passing me back and forth. All I want is a number for the collection agency so i can put this past me. Its been a month and many, many hours and i still have no clue how to pay this old bill. HELP please!

Community Support

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231.6K Messages

7 years ago

Hello @murphyerika10,

 

Welcome to the Community Forums! I can definitely understand wanting to get an old bill taken care of. I will be more than happy to assist you with this.

 

In order to gather more information, I will be sending you a private message. Please check your Forum’s Inbox for this!

 

I look forward to working with you. Have an awesome day!

 

Jonathan, AT&T Community Specialist

Tutor

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4 Messages

6 years ago

I have this same problem, and for some reason my old account can't be located. Not even using my ss#. Help!!!

Tutor

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4 Messages

6 years ago

I have this same problem, and for some reason my old account can't be located. I have called 5-6 different AT&T numbers and same answer (even the number for the collections dept) Not even using my name, date of birth or ss#. I need to pay this off ASAP.Help!!!

Contributor

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3 Messages

6 years ago

I had to go into an AT&T store and have them help me. It took a few hours but the clerk was helpful.

Tutor

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4 Messages

6 years ago

Is the debt in 0 on your credit report? I'm worried that even if I pay the balance, that the account will still have a pending balance on my credit report.

Contributor

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3 Messages

6 years ago

Nope. The debt still reads on my credit report and im currently dealing with how to fix that by challenging the item on my credit report
They really don't make it easy, these global finance puppet masters, do they?

Contributor

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1 Message

5 years ago

I also have a old three years old bill with at&t and I want the account back services with them again on u tried to get internet and the old bill came up so the next six days later I get a collection letter OK but they are offering a payment of 220. When my bill was 386 OK my thing is this if I pay it the 220. How soon will it be before it shows that I paid it to at&t so I can get services back with then or how can I do this without getting screwed

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