AT&T Community Forums

Received automated phone call saying my account had been suspended until I verify it.

Postpaid unlimited plus. I am an AT&T employee and have had nothing but problems while being on short term disability. My payroll has been so irregular and I thought I would get a full 2 week payroll on Friday to be able to pay payment arrangement. I have no other means to contact you or to get to a store as I can't even call you guys. I need some assistance getting through until I'm back full time. I can make past due payment this Friday 6/15/18. Please reach out to me via email as I can't receive calls nor make them.

Responses

MicCheck

ACE - Expert

•

14.2K Messages

6 years ago

@Kc252q wrote:

Postpaid unlimited plus. I am an AT&T employee and have had nothing but problems while being on short term disability. My payroll has been so irregular and I thought I would get a full 2 week payroll on Friday to be able to pay payment arrangement. I have no other means to contact you or to get to a store as I can't even call you guys. I need some assistance getting through until I'm back full time. I can make past due payment this Friday 6/15/18. Please reach out to me via email as I can't receive calls nor make them.

Once your service is suspended, you have to bring it up-to-date to get service restored.

Are you a union employee? You might see if the union has an assistance program to get you through.

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