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MyAt.t's profile

Contributor

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1 Message

Friday, June 28th, 2019 1:09 AM

Bill notification test didn't come in

I usually get a text from At&t as a confirmation that I've paid my bill. But I payed my bill today around 3 in the afternoon but I haven't received a text yet, how do I know if it went through? 

Accepted Solution

Official Solution

Community Support

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231.5K Messages

5 years ago

Hi @MyAt.t,

 

Thank you for reaching out! Allow us to assist. There are several notifications you'll receive regarding bill notifications. We have a support article which goes over this. You'll see the reasons listed below the second section on the page. Your payment also has to process before you receive a notification. Please let us know if this helps.

 

Collin, AT&T Community Specialist 

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