Mentor
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289 Messages
AutoPay
The AT&T representative at the AT&T store when I got my new phone, put in on what he called the "Next" plan.. I am paying out my phone monthly... I had plans to pay the $200 for the phone and agree to a 2-year contract and he was trying to save me money so he put me on the "Next" plan...
CAN I put this account on AutoPay? I want my wireless bill to be set up to auto pay ever month but every time I try to set it up I get an error and it tells me I have to pick another way to pay the bill...
My U-Verse Acct (it is new) is set up to go on AutoPay, but cannot get my wireless bill set up ... they told me with it being a "Next" plan, I cannot combine the Wireless bill and the U-Verse bill into one bill... Fine, I can live with that, but I want them both on AutoPay...
Am I getting an error trying to set it up because it is the "Next" plan... I talked to someone at AT&T and she tried to go through the steps to set it up for me and got the same error..
thanks
Barbara
loganic
Former Employee
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636 Messages
10 years ago
Off the top of my head, I can't imagine a conflict between AT&T Next & automatic bill pay.
What error are you getting?
-Alex
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Mamacat104
Mentor
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289 Messages
10 years ago
good morning..
I kept getting the error message ... that it could not be set up for this and to find another method of payment. I don't remember the exact message. I waited until early Monday morning (5/4/14) and tried to set it up again and it went through without a problem. I don't know what was causing the problem before, but it is set up now..
thank you for your reply.. appreciate it.
Have a good day
Barbara
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