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thernandez35's profile

Contributor

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2 Messages

Tuesday, December 5th, 2017 12:25 PM

Activation

Will AT&T charge you if you activate your own device online?

ACE - Expert

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64.7K Messages

6 years ago

Activation fees are for new lines or phone upgrades. If you don’t have a new line or didn’t upgrade through ATT, no activation fee.

Contributor

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2 Messages

6 years ago

I upgraded from an iPhone 6s to an iPhone X. The phone was sent for because they didn't have it on the AT&T store at the moment. I know someone who got the iPhone X through the Apple Store, upgrading from an iPhone 7, and activated it online. Is AT&T going to charge him for the online activation on the next bill?

ACE - Expert

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64.7K Messages

6 years ago

Maybe. If his phone came with a sim card already set up with his number, then he will pay an upgrade fee. If he got a phone with no SIM card, no fee.

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