Refund available balance

@philippemp31 If it's a GoPhone there are no refunds.

How are you paying that account in Euros?

There are no refunds, use it or lose it.   

BTW, this is how prepaid works, so be careful not to overpay.  

@Gary L When you pay by credit card, the card holder does the conversion. So it is still paid in dollars but converted to euros for them.

I Paid with my credit card. 

I don't know what a GoPhone is. She arrived in the US with her own mobile and went at AT&T to get a SIM card (a plan you say in the US).

I paid for her account to be refilled each month with my credit card and paid too much, 90$ left and she leaves in 3 weeks.

You mean I won't get refunded for these 90$ ?

OK I understand this is kind of theft... Even if she goes back in the US the plan in France is so lower in price and unlimited that it is cheaper to use a French subscription in the US than a real US one, so I understand these 90$ are really left (though I don't know whether she has a GoPhone or not).

I also understand she should have used her French plan all along her stay in the US it would have been far cheaper for me !!!

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@philippemp31 wrote:

OK I understand this is kind of theft... Even if she goes back in the US the plan in France is so lower in price and unlimited that it is cheaper to use a French subscription in the US than a real US one, so I understand these 90$ are really left (though I don't know whether she has a GoPhone or not).

I also understand she should have used her French plan all along her stay in the US it would have been far cheaper for me !!!

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That depends on roaming agreements if it would be cheaper.  Some calls are charge at 3 bucks a minute.

Believe me, my French plan allows unlimited calls in the US and France, from both US and France (I'm only speaking about these 2 countries, but this also applies to all European countries) + SMS + MMS + 3Gb data/month (while in the US, it is 100Gb /month in France) for 15$ a month... SOmething you maybe don't know is it is incredibly expensive in the US to have a mobile phone compared to what it costs in France (probably one of the cheaper in Europe I must admit).

Anyway, thank you for all your assistance, my daughter is going to give it a try with ATT and eventually these 90$ will be lost, but I can't help myself on this.

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@philippemp31 wrote:

OK I understand this is kind of theft... Even if she goes back in the US the plan in France is so lower in price and unlimited that it is cheaper to use a French subscription in the US than a real US one, so I understand these 90$ are really left (though I don't know whether she has a GoPhone or not).

I disagree, you chose to put on $100 (or more) on the account when you could have put down a lot less. Then didn't even use it.

It's like buying 2 liters of milk when you need 1 a half liter. You don't get a refund on that.

I also understand she should have used her French plan all along her stay in the US it would have been far cheaper for me !!!

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That's a completely different issue, but it sounds like that would have made more sense.

You could have had 6 months at your $15 a month rate! 

I really wouldn't waste the time trying to get a refund.

@philippemp31

We have forum members who travel and have reported it's cheaper to use a prepaid sim in many countries for a month than use ATT roaming service.  It isn't the case in every country.   I was in the Caribbean recently and the cell service is horribly expensive.