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omega2125's profile

Contributor

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3 Messages

Tuesday, March 6th, 2018 4:42 PM

Old Billing/call log statements

Been trying to find an answer but is there a way to get the call logs and billings statements from 5-6 years ago? 

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

6 years ago


@omega2125 wrote:

Thanks. I spoke with customer service and they stated I would have to get a court order in order to get my old statements.


Try again. Unless you are not the account owner, that is false. You do not need a court order to get your own statements. Make sure you ask for a bill reprint and specify you want the detailed bill with call logs.

ACE - Sage

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117.2K Messages

6 years ago

Yes, by contacting ATT directly. Paper copies can be sent at $5 per statement 

Contributor

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3 Messages

6 years ago

Thanks. I spoke with customer service and they stated I would have to get a court order in order to get my old statements.

Contributor

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3 Messages

6 years ago

Thanks sandblaster that did it.

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