If you block a phone number, how is the party still able to leve a voice mail?

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If you block a phone number, how is the party still able to leve a voice mail?

Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?

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Message 1 of 13
ACE - Expert

Re: If you block a phone number, how is the party still able to leve a voice mail?

Contact the police. With the voicemail, you have evidence.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 13
Employee

Re: If you block a phone number, how is the party still able to leve a voice mail?

It depends on how you block the number. If you use AT&T smart limits then the caller does not have an option to leave a message as they get a message that you are not accepting calls. They could possibly call the vm system directly and then enter your phone number. If you use a market app, then there is no control over that because that's not AT&T, that's a 3rd party app
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 3 of 13
Scholar

Re: If you block a phone number, how is the party still able to leve a voice mail?

Maybe the person called from a different number? The voice mail system does not identify the number that has called, does it? Go to your account online and pull up the account activity. I think it will show which number they called from.

Message 4 of 13
Employee

Re: If you block a phone number, how is the party still able to leve a voice mail?

Hey there.  FYI,  imstef is correct!   Here is a link that may offer some assistance on details regarding Smart Limits/Controls!  Smiley Happy   ~Delia

 

AT&T Smart Limits For Wireless



Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 13

Re: If you block a phone number, how is the party still able to leve a voice mail?

I don't need to call the police. I just don't want to talk to the person anymore. It is a smartphone. I used the Reject Number Block feature. That's how I blocked him. He can't tap into my VM. How can I work it SO he doesn't leave a VM or have the option to? How can I make it say, " Iam NOT accpeting phone calls from this number? I Called ATT. Forget it! They were like, "YOu wanna hear something funny?" This website is a nightmare too! The members are MORE knowledgeable THAN the employees.  Unbelieveable!

Message 6 of 13

Re: If you block a phone number, how is the party still able to leve a voice mail?

You have to pay 3.99 to BLOCK a phone number, EVEN if the PERSON is HARRASSING you! THAT IS insane!

Message 7 of 13
Scholar

Re: If you block a phone number, how is the party still able to leve a voice mail?

Your first step should be to tell the person not to call you anymore. If you have not done this, then their calling cannot be considered harrassment. If you have done this, then just don't answer their calls and don't listen to their voice messages. Eventually they should get the hint. Most people will stop bothering with you if you do not return calls or emails or text messages.
Message 8 of 13
Expert

Re: If you block a phone number, how is the party still able to leve a voice mail?

And if that don't work then tell then you will take it to the authorities and press charges.
Message 9 of 13

Re: If you block a phone number, how is the party still able to leve a voice mail?

I did not use Smart Voice to block the number. I used the reject call feature on the phone. I still don't get how a "blocked number" can be blocked, but the PERSON is STILL able to leave a VM. Can someone help me?

Message 10 of 13
Guru

Re: If you block a phone number, how is the party still able to leve a voice mail?

The reject call feature sends them immediately to voicemail.

Message 11 of 13
Community Manager
Moved:

Re: If you block a phone number, how is the party still able to leve a voice mail?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 12 of 13
Contributor

Re: If you block a phone number, how is the party still able to leve a voice mail?

Unfortunately, obsession is a real thing, and ignoring someone even for a long time doesn't always prevent them from leaving you several messages per day. Obsessions can last years or a lifetime. If the person is harmless and totally nonthreatening, but just annoying and obsessive, it's overkill to call the police. Some people are just childlike and there's no point in traumatizing them. But you still don't want to have to keep getting their voicemails, because it's inconvenient and annoying.

Message 13 of 13
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