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Boodles2014's profile

Contributor

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1 Message

Thursday, December 14th, 2017 7:04 PM

How long to process an order?

My order has been processing since the 11th, said it would ship within 48 hours.  Still not shipped and timeframe has disappeared from the status page.  I know it’s the holidays but does it normally take this long?

Community Support

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231.5K Messages

6 years ago

Greetings @Boodles2014!


Waiting for your order to be shipped is definitely disturbing. I have been in a similar situation and am happy to help!


Can you please send us a private message to @ATTCares with your account details? By providing this information I will be able to look more in depth as to what may be causing this.


I look forward to your reply! Have a wonderful day!


Jenn, AT&T Community Specialist

New Member

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3 Messages

@ATTHelp how to fix my order i dont know whats going on i purchssed 2 days ago and still no order shipment email or anything can you please help

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