@Geedubyaache You said "exact" for some reason (which caught my eye), using *DATA# gets you AT&T's count, which can be up to 72 hours old (longer if roaming).
I'd check my phone in the settings for more exact "live" usage.
My children and I live in Harris County (Houston, TX) an area flooded due to Hurricane Harvey. My understanding was that there would not be any data overage charges until some time later in September 2017.
@The3ofus wrote: My children and I live in Harris County (Houston, TX) an area flooded due to Hurricane Harvey. My understanding was that there would not be any data overage charges until some time later in September 2017.
My IPad uses ATT, today my IPad has not be in use, but for some reason it's indicating I've used 5,888 Gigs and I have had numerous $10 charges. I'm in Brenham, TX and my IPad is using the WIFI at The Ant Street Inn in Brenham, TX. Please contact me asap at ***
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Accepted Solution
Official Solution
Gary L
ACE - Expert
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16.5K Messages
7 years ago
@Geedubyaache You said "exact" for some reason (which caught my eye), using *DATA# gets you AT&T's count, which can be up to 72 hours old (longer if roaming).
I'd check my phone in the settings for more exact "live" usage.
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Accepted Solution
Official Solution
RahInGA
Employee
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13 Messages
6 years ago
Here are some more ways to manage your data usage too. Check out this support article with a video.
https://www.att.com/esupport/article.html#!/wireless/KM1011301
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Official Solution
sandblaster
ACE - Expert
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64.7K Messages
7 years ago
Dial *3282# from your phone. You will get a text message in response with current data usage.
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MicCheck
ACE - Expert
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14.2K Messages
7 years ago
What brand and model of phone due you have?
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Geedubyaache
Tutor
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4 Messages
7 years ago
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Geedubyaache
Tutor
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4 Messages
7 years ago
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Geedubyaache
Tutor
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4 Messages
7 years ago
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The3ofus
Contributor
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1 Message
7 years ago
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formerlyknownas
ACE - Sage
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117.2K Messages
7 years ago
http://about.att.com/story/waiving_overage_charges_for_customers_impacted_by_hurricane_harvey.html
Are they on your account which is billed to an area not effected?
The credits are by billing zip code. If they're billed in an effected zip code they will have fees waived.
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Topless70ford
Contributor
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1 Message
7 years ago
My IPad uses ATT, today my IPad has not be in use, but for some reason it's indicating I've used 5,888 Gigs and I have had numerous $10 charges. I'm in Brenham, TX and my IPad is using the WIFI at The Ant Street Inn in Brenham, TX. Please contact me asap at ***
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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