Corporate Ethics?

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Corporate Ethics?

My son's phone was used in the commission of a crime against him and is now in the posession of the Attorney General's Office of our state.  I went to the ATT store, explained the situation and was informed the best solution was for me to do an upgrade and get him a new iphone 5.  It appears ATT will make this solution very easy as long as I pay more money.  Can someone please be in touch with me and help me see how AT&T is not in the business of making a profit from the tragedy of a minor?

 

I would really like to talk to a corporate ethcis officer, or an Ombudsman.  

 

Thank you,

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Community Manager

Re: Corporate Ethics?

Hello, kevin roberts!

 

Thanks for posting. I'm sorry to hear about your recent situation. We would be happy to review your account and explore your options, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so please keep an eye on the little blue envelope icon in the top right corner of your screen.


In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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