Contributor
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2 Messages
Can I port my AT&T landline phone number to new cell phone with a different wireless provider?
I am trying to get a clear answer on how I can port my existing landline home phone number with AT&T to a new cell phone with Cricket Wireless. I am posting to this forum because there is no forum for plain AT&T Phone (non-U-Verse).
I thought the FCC mandates that you can port your landline number to a wireless number as long as the area code is in the same location and the porting company does not have a state waiver that allows them to refuse to port the number. My phone number is in the same area code as the new cell phone, and I don't think AT&T has a waiver in Texas to not port landline numbers.
Cricket Wireless is telling me the AT&T landline phone number cannot be ported to a new Cricket Wireless cell phone. I think they are incorrect, and I need a definitive answer from AT&T whether I can port my landline phone number.
Yes, I realize I am leaving AT&T, but that is my right, and I don't think AT&T can deny the request, and that Cricket must honor the request by law. Plus Cricket is owned by AT&T, right?
formerlyknownas
ACE - Sage
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117.4K Messages
8 years ago
I think this is one for support. As a wireless community forum, it isn't something that comes up.
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formerlyknownas
ACE - Sage
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117.4K Messages
8 years ago
I did a general google search, and it brings up multiple cases where Cricket says it can't port a home phone to wireless.
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SaraDoe
Contributor
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1 Message
7 years ago
Cricket is in violation of FCC mandates on this issue. Best course of action: 1) ask to escalate your issue to a supervisor, 2) call your public utilities commission, and 3) file a complaint with the FCC and/or your state attorney general. AT&T, the parent company of Cricket, had no trouble with landline ports, yet their subsidiary refuses to do it -- I call shenanigans!!
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
@SaraDoe You responded to a question almost a year old. I doubt the OP is still trying to port his number. Besides, not all land line numbers can be ported to cellular. I don't know the exact reason but it is not a violation of any FCC regulation. There is a valid reason some numbers can't be ported. Since the OP never came back, we don't know what the reason was.
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