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Emerson109's profile

Contributor

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3 Messages

Thursday, September 14th, 2017 10:02 PM

Can I continue to use my old phone till my new one comes in?

I'm looking to switch from Verizon to AT&T and am wanting to order my phone online with a new plan. It says it'll take 2-3 business days for it to arrive. If I am porting my number over to this phone (all online), will I be able to continue using my old phone and plan until the new one comes in or will the port process happen as soon as I checkout and I would have to wait for that phone to come?

Community Support

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232K Messages

7 years ago

Hello @Emerson109,


Thank you for thinking about joining the AT&T family! It will be my pleasure to help answer your question!


After looking into your question, I have found a fantastic article which has information on what to expect and how to port a number over! In case you are not able to access the article, if you order a phone online, your old phone will still work until the new phone or SIM card is activated!


I hope this information helps! Have an amazing day!


Katie, AT&T Community Specialist

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