Contributor
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1 Message
My upgrade disappeared.
A week ago, both iPhones on my account were eligible for upgrades. My son upgraded his iPhone 6 to an IPhone 7 plus using the Next program. Now my upgrade eligibility information panel says both phones are under the Next plan and that my iPhone 6 is not eligible for an upgrade until September of 2018. I wanted to use the Next plan for my upgrade too, but now it appears I'm stuck with an iPhone 6 for another two years. Is there any way to restore my upgrade for my second phone?
deenalove08
Guru
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901 Messages
8 years ago
Contact @ATTMobilityCare. They should be able to resolve your issue.
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