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Troubleshoot your device issues
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Friday, May 5th, 2017 10:19 PM
Reset protection recovery key
Help!!!!
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ODad
Guru
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673 Messages
7 years ago
@DSilvey28 Are you the original owner of the phone, or have you acquired it from someone? If you are the original owner, then log into your Microsoft Account; go to your account page and select the phone. Then click the link, Get Recovery Key.
If you are not original owner of the phone and have obtained the phone from someone then you'll need to have the person that applied the reset protection do this.
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Frantik
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7 Messages
7 years ago
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