Contributor
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2 Messages
Samsung gear s2
Hi I have a gear s2 and I been getting messages that are sent to another device that is in the same att account how do I stop that?
Contributor
•
2 Messages
Hi I have a gear s2 and I been getting messages that are sent to another device that is in the same att account how do I stop that?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
6 years ago
Good morning @Andrex249,
Not a problem, you will simply need to master reset the Gear S2 and create a new unique user ID. To reset the wearable please press the Apps Key > select Settings > Gear Info > Reset Gear > Factory Reset > Checkmark icon.
Thank you for utilizing the Community Forums, and have a splendid weekend!
Anthony, AT&T Community Specialist
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ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @Andrex249,
It sounds like your Gear S2 is set to sync with two phones. We definitely understand you wanting to delete the extra phone. I will be happy to assist you with this matter.
Are you using Bluetooth to pair the two devices? If this is the case you will just need to un-pair the device.
Thank you for using the Community Forums, and have a great weekend.
Anthony, AT&T Community Specialist
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Andrex249
Contributor
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2 Messages
6 years ago
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