Contributor
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1 Message
Apple Cellular Watch
Can someone please tell me how to speak to someone that can help with getting Cellular on my watch. I literally have been online through chat and phone for over 3.5 hours today!!!!!!! This is ridiculous. Went through the same thing a few months ago with another apple watch. Finally, someone called and within a couple of minutes it worked! HELP
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @slaffitte,
It is my understanding you are trying to setup your Apple watch to work with the AT&T network. We definitely understand the importance of being able to get cellular service on the device. I will be happy to offer my assistance.
As long as the watches built in SIM card has not been activated on another network, you should have no problem accomplishing this. Please visit our Device How To page for setup instructions. Select Learn how to use > About your device > Getting Started and follow the instructions.
Thank you for utilizing the Community Forums, and have a wonderful weekend.
Anthony, AT&T Community Specialist
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