Contributor
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1 Message
Wireless Picture Freeze
Just had wireless TV installed w/in last month. Picture freezes from time to time on the remote wireless receivers but not the one connected to the Gateway. Is this normal?
The WPS VAP2500 also has the Link and Paired lights blinking green. Is that normal? Just starting to get disappointed in the whole AT&T quality.
ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hi Captainkjs,
Some common issues with wireless receivers are related to the location of the WAP. The WAP is what helps the gateway and the wireless receiver communicate. It will be helpful to try relocating the WAP and test a few different locations away from the gateway and other electronic equipment. If you can, try using a longer Ethernet cable from the gateway to the WAP to reach a point that comes closer to the wireless receiver. If this does not help, please send me your account information at ATTU-verseCare to assist you further.
SadathCS
ATTU-verseCare
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