Mentor
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43 Messages
U-verse to Directv
As an ex DIRECTV subscriber and a new U-verse subscriber my question is being under contract can I go back to DIRECTV from U-verse without penalty and keep my internet. Why you ask because u-verse TV HD is terrible DIRECTV is far superior.
ATTHelp
Community Support
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231.7K Messages
7 years ago
Sorry to read of the trouble you are having with your TV and happy to look at changing the services back to DirecTV. We will be glad to help. To assist further, we need to gather more information. Click here to send us a private message, please include your account number and phone number that is listed on the account.
-BrandonP, AT&T Community Specialist
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BIGTUNA458
Tutor
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6 Messages
7 years ago
ATT OWNS DIRECT TV NOW..SERVICE IS THE SAME. I HAD NO TROUBLE WITH ATT, NOW I HAVE THE SAME PROBLEMS WITH DIRECT TV,HAS TAKEN A LOT OF CHANNELS AWAY FROM US AND I'M SURE THAT IN THE NEXT 2 WEEKS,I'M CUTTING THE CORD..IT'S NOT WORTH THE HASSLE WE HAVE HAD FOR 5 YEARS.THEY DON'T GIVE A DAM ABOUT CUSTOMERS THAT HAVE A BUDGET.................................CUT THE CORD AND PAY LESS....
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nbargolf
Mentor
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43 Messages
7 years ago
I did send a private message but have had no response. Can't be that big of a thing either ATT will switch me back or not. If not I will stay until the earliest I can cancel and go with another service.
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browndk26
ACE - Professor
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5.8K Messages
7 years ago
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nbargolf
Mentor
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43 Messages
7 years ago
BrandonP, AT&T Community Specialist,I did send a private message but have had no response. Can't be that big of a thing either ATT will switch me back or not. If not I will stay until the earliest I can cancel and go with another service.
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ATTHelp
Community Support
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231.7K Messages
7 years ago
Hi, if you would like to switch back to our DTV, please call our Migration Center at 1-844-502-1881 so they can process the order to switch you back.
Matt P
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