For the mom who gives us everything - Mother's Day gifts that connects us.
Contributor
•
3 Messages
Friday, April 28th, 2017 3:21 AM
U-Verse TV
The closed caption on the u verse TV won't turn off. I changed batteries and that didn't work. any suggestions?
Questions
257
6
0
0
Responses
Related Conversations
Tags
No tags available
Not finding what you're looking for?
New to the AT&T Community?
Start by visiting the
Community How-To.
New to the AT&T Community?
Visit the Community How-To.
Visit the Community How-To.
curiouscat
Professor
•
1.9K Messages
7 years ago
Click here for the step-by-step instructions.
0
0
skeeterintexas
ACE - Expert
•
27.7K Messages
7 years ago
Depending on the (Uverse) remote you have, the red "C" button will turn Closed Caption on/off. I don't believe the S20 remote has a red C button.
0
0
golf92
Contributor
•
3 Messages
7 years ago
0
0
_xyzzy_
Expert
•
15K Messages
7 years ago
Hmm, if it says "off" it should turn it off. The button should act as a toggle. Reboot the box. May not work but it's trivial to give it a try.
@skeeterintexasThe S20 does have a C button albeit in a different location on the remote.
0
0
skeeterintexas
ACE - Expert
•
27.7K Messages
7 years ago
Agree with @_xyzzy_
If says 'off' about the only thing you can do is reboot either the STB OR maybe the RG if it's a problem on other TVs. Is it a problem on another TV or just the one?
0
0
golf92
Contributor
•
3 Messages
7 years ago
0
0