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golf92's profile

Contributor

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3 Messages

Friday, April 28th, 2017 3:21 AM

U-Verse TV

The closed caption on the u verse TV won't turn off.  I changed batteries and that didn't work. any suggestions?

 

Professor

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1.9K Messages

7 years ago

Click here for the step-by-step instructions.

ACE - Expert

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27.7K Messages

7 years ago

Depending on the (Uverse) remote you have, the red "C" button will turn Closed Caption on/off.  I don't believe the S20 remote has a red C button.

Contributor

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3 Messages

7 years ago

My remote has a red c. I clicked it, notice came up caption off and it still is printing closed caption.

Expert

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15K Messages

7 years ago

Hmm, if it says "off" it should turn it off.  The button should act as a toggle.  Reboot the box.  May not work but it's trivial to give it a try.

 

@skeeterintexasThe S20 does have a C button albeit in a different location on the remote.

ACE - Expert

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27.7K Messages

7 years ago

Agree with @_xyzzy_ 

 

If says 'off' about the only thing you can do is reboot either the STB OR maybe the RG if it's a problem on other TVs.  Is it a problem on another TV or just the one?

Contributor

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3 Messages

7 years ago

The problem is with just one TV. I used the remote from the other TV, still have the problem
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