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Screen with Red X and 13 under it.


Screen with Red X and 13 under it.

The screen has a big red X with 13 under it.  I am assuming this is some kind of protection for minors viewing.  No minors here.  Don't know how it got turned on or how to get it off?

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Accepted by tiger3223
‎07-22-2018 8:58 PM

Re: Screen with Red X and 13 under it.

Red X #3 and #13 (same) Cannot connect to service group database. Not a box issue.


Try the troubleshooting steps described here up to non-disaster recovery. Last resort is disaster recovery.  You'll probably end up having to call tech support (800-288-2020).

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