Mentor
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2 Messages
New on demand Format
The new on demand format is awful! The boxes look like att is trying to be like the facebook 'likes' which suck anyway. Those big boxes you are using don't tell us a thing and certainly do not make navigating the on demand list easier, they make it harder. When I finally do get to a list the font is way to small, the layout gives me a headache and we need to go through far more steps to get where we want to go. Also, when we finally get to a list of shows we now have the title of the episode rather than date it aired. Who knows the show's titles in the right order? NO ONE!!
Who comes up with these ideas must be on drugs and don't you people trial new ideas with a variety of your population? It seems like you may have had 15 year olds trial it and forget asking adults for their opinion.
"if it ain't broke don't fix it"
mibrnsurg
Expert
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20.4K Messages
11 years ago
I stay in the free section and have absolutely no delay. The On demand came up in 6 seconds, can right arrow into Primetime and go down to the various Networks easily.
I have rebooted my 2250 once after the new apps downloaded and it started going faster after I did that (wasn't that slow b4). 😉
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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Ryan456
Scholar
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164 Messages
11 years ago
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cheycobb
Tutor
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4 Messages
11 years ago
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cheycobb
Tutor
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4 Messages
11 years ago
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cheycobb
Tutor
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4 Messages
11 years ago
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dhascall
Master
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9.8K Messages
11 years ago
THe "More showtimes" feature still seems very slow. VOD is fast one time and crawling the next. It does sound like that AT&T is at least trying.
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Anonymous
New Member
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25.7K Messages
11 years ago
Since this new interface seems slow for some and fast for others I was wondering if it has anything to do with your internet package or your max rate indicated on UVRT. My max rate is 47576k and I have max 18 internet.
I remember that most all of the options where you got the spinning circle in the lower right hand corner used your internet connection to access these options such as UBAR, Santa Tracker, etc. If in fact it does use your internet for this new interface maybe that's why some are seeing fast responce times and others slow times.
If it's using your overhead or bandwidth up to your max rate to make this work that might also explain why some are fast and some are slow. If someone is on the 32/5 profile and their max rate is at 38 or 39k maybe there is not enough extra bandwidth to support the fast downloading of tiles, etc. Those of us with a higher max rate would see faster times.
I wonder if someone with only Uverse TV and internet from someone else can even use this new on demand system? Wonder if SomeJoe can see anything thru his UVRT software to determine if it's using internet or the max rate?
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texasguy37
Expert
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14.5K Messages
11 years ago
Interesting article:
AT&T's U-verse Upgrades On Demand Store
Improved tools for finding On Demand content has become an increasingly important issue for multichannel operators as the amount of On Demand content continues to grow.
"Customers have access to thousands of titles today, and our new On Demand storefront will help them quickly discover the best movies and titles," said Mel Coker, chief marketing officer, AT&T Home Solutions in a statement.
The new interface was tested in AT&T Labs in Austin, Texas and then trialed with customers in Austin and San Antonio before launching on May 16.
It is currently available in Austin, Bakersfield, Baton Rouge, Birmingham, Charleston, Charlotte, Cleveland, Columbia, Corpus Christi, Dallas, Dayton, Daytona Beach, Decatur, El Paso, Fayetteville, Fresno, Grand Rapids, Greensboro, Greenville, Houston, Jackson, Jacksonville, Kansas City, Knoxville, Lansing, Los Angeles, Louisville, Lubbock, Memphis, Miami, Midland, Milwaukee, Mobile, Monterey, Nashville, Reno, San Antonio, San Diego, South Bend, Springfield, St. Louis, Topeka, Tulsa and Wallingford.
Additional markets will be rolled out over the rest of the year.
New features include an improve user interface; advanced search tools; colorful poster art to simplify the process of finding interesting content; a My Videos section to keep track of current rentals in one place; and a My Queue section where users can save titles for later viewing.
In the future, the telco is planning additional improvements that will include an advanced recommendation engine.
http://www.multichannel.com/distribution/atts-u-verse-upgrades-demand-store/143352
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fredziffel
Scholar
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109 Messages
11 years ago
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jacktv
Contributor
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3 Messages
11 years ago
Thank you for this info.The listing option helps speed up the response but most people would not know it exists.
Most people will not find this info becuase the ATT Help site is very hard to work and has too many levels. It could take an hour going through all the possible solutions. The on screen icons need a description under the icon.
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