Mentor
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3 Messages
Loss of channels
AT&T has failed to properly prepare for the anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future! I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.
WenSup
Contributor
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3 Messages
5 years ago
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c_brookhart
Scholar
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237 Messages
5 years ago
pull the channel as a means to get what they want.
Early on in this dispute, several legislators called on Nexstar and At&t to
come to a resolution and restore the channel. Sadly, nothing more than that
was done and laws haven't been updated to maybe prohibit these all too
common black
blackouts.
For interesting reading, check out the dispute with Dish and At&t. That's
been ongoing for over six months now. At&t is doing the same thing to Dish
that At&t is complaining that Nexstar is doing to them.
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Kennyg1005
Contributor
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3 Messages
5 years ago
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shannon02
ACE - Expert
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23.2K Messages
5 years ago
It is Nexstar that removed their feed, DTV can't provide what they are not getting, a one dollar raise = 20 million dollars as all customers pay for all locals.
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ronNjackie02
Contributor
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1 Message
5 years ago
My husband and I both watch ABC - our channel 10 station. It has been removed because of a dispute between Netstar and AT & T.
Spectrum is offering to buy us out of our contract with Direct TV and give us back the channel we are missing...at a lower cost than what we are paying AT & T.
My husband and I both love Direct TV...as we love to record many programs to watch. But we are willing to give up all of this...if this dispute between AT&T and Netstar continues. We and many of our friends need to know ASAP when this dispute is going to end. As we have been patient much too long.
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litzdog911
ACE - Sage
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53.6K Messages
5 years ago
So every time these corporations demand more of your money, AT&T should just cave in??? That's crazy. I'm glad that providers like Dish and DirecTV no longer just rollover. Their rates are already too high, and these disputes are killing the cable/satellite TV business.
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Beasldav
Scholar
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76 Messages
5 years ago
I received a call yesterday from someone claiming to be from ATT/DirecTV offering to change my plan to 59/month, if I paid 5 months up front. He said this was because of negative comments from customers regarding various aspects of service we receive vs. what we were promised (my case). ATT is putting their customers in the middle of ATT's dispute with Nexstar while claiming Nexstar is the guilty party...I don't have a contract with Nexstar, I have one with ATT. I was promised ALL of my local channels, yet I'm without Fox, with college and pro football approaching rapidly. Resolve your differences and provide the service I signed up and pay for.
The agent also indicated the Nexstar issue would be resolved "in 3 or 4 business days".
My questions are:
Is this a legitimate offer?
Is the agent correct wrt Nexstar?
Why do so many On Demand programs give trouble with buffering, causing problems watching or being able to record?
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Juniper
ACE - Expert
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32.1K Messages
5 years ago
That is a SCAM! You NEVER pay for months up front to get a deal. The scammer usually tries to get you to pay with a prepaid card as that is a more untraceable method.
As for Nexstar, that is just negotiations. Until AT&T and Nexstar come to an agreement, then the channel remains unavailable. AT&T/DirecTV doesn't own Nexstar stations so cannot promise they will always be there. So like all TV providers they have a clause in their Terms of Service that channels are subject to change at any time.
Just because you don't pay Nexstar directly doesn't mean they aren't part of this.
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D-man65
Contributor
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1 Message
5 years ago
My favorites are on CBS , I'd hate to have to switch to dish because 2 large corporations are being so intransigent and unable to come to terms . I'm only one customer but I suspect that there are many many more with the same feeling. And the fall season isn't far away.....
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NONFLNOMONEY1
Contributor
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1 Message
5 years ago
Direct TV is in disputes with a local network affiliate and has blacked out coverage in my market for months. I've dealt with it up until now - It's football season and the whoe reason I have DirectTv is football season. Their solution was to send a local channel connector antenna - FYI - No we are not tuned in - The antenna that was sent to us does not work through the cable box per the instructions, we did the setup probably 20 times, were on the phone with tech support for 35 minutes and they couldn't get the channel 28 FOX KFXA to air on through our regular viewing process. The only way I could get it to work, (NOT TECH SUPPORT, I HAD TO TROUBLESHOOT THIS MYSELF BECAUSE THEY COULDN'T FIGURE IT OUT), was bypassing the DIRECTTV cable box all together and hooking up the antenna straight to our TV, but in a channel search the channel 28 FOX KFXA still doesn't appear. Maybe it's just the area, and this channel isn't good for reception and that's why everybody in Fayette County Iowa has cable or satellite because it's the only way we can view local networks. This is why I pay for DirectTV - and it doesn't work right now because DirectTV is in network agreement disputes with Fox KFXA and it's ridiculous, they are a tiny network affiliate - DirectTV is a billion dollar global operation - cut the crap.
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