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bikecg's profile

Contributor

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2 Messages

Saturday, February 11th, 2017 7:34 PM

HDMI Error H1014 Authentication Error

HDMI Error H1014 Authentication Error.  Just got HD service.  TV was previously configured for non-HD

Community Support

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232K Messages

7 years ago

Hi @bikecg,

 

We apologize about the issues, but we will be glad to help. Try rebooting the receiver by unplugging the power and plugging it back. If still having issues, try changing out the HDMI cable if you have a different one.

 

-ATTU-verseCare

Contributor

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2 Messages

7 years ago

Thanks.  shortly after I submitted the problem, I discovered that the TV has four differnt video levels of which the correct HCMI choice was not selected.  It works perfectly now.

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