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MEETthejones's profile

Contributor

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2 Messages

Tuesday, March 28th, 2017 1:34 PM

Damage from installation and hurt child

I posted on this site a week ago and have received no help. For two years we have had fiber cables pulled tight across our yard and laying on top of our yard. They don't bury the lines or not deep enough, (we've had 5 lines now for our neighbors!) please please someone help or give me a number to call. I've called their service line 8 times and every time a technician comes out they are disgusted by the line about nothing is ever done.

Community Support

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231.6K Messages

7 years ago

Hi @MEETthejones,

 

We are so sorry about all the issues with the lines not being buried. We will be glad to help. Have you tried reaching out to our buried wire department. You can find out more information on how to reach them here. If you are still having issues, please reach out to us You can send us a message by clicking here. Provide your name, 9 digit U-verse account number, and phone number.  

 

-ATTU-verseCare

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