Contributor
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1 Message
Lost recordings
Electricity was cut for a few seconds and when restored all of my recordings were gone and not able to record . I get notice that says to make sure the TV receiver and DVR are connected to the network, but as far as I can see all is as it was before the electricity was off.Every thing has been reset but still NO CIGAR!!!
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ATTHelp
Community Support
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231.5K Messages
6 years ago
Hey @Mayo123,
Was the receiver completely shut down before the power went out? Once recordings are lost, the only to restore them is to manually record them again.
Rury, AT&T Community Specialist
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