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CLTHawk's profile

Contributor

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1 Message

Monday, June 24th, 2019 5:46 PM

I can not get a channel guide for U-Verse to load using the Fire Stick

I have logged into my account, it seems to recognize me but the Channels do not load and Alexa "cannot find" and channels.

 

Shouldn't a channel guide by number load up?  

Community Support

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231.5K Messages

5 years ago

Hi @CLTHawk,

 

We're happy to help! Just a couple questions for you: did this problem just begin and have you performed any troubleshooting on your Firestick or your receiver to refresh the guide?

 

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist

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