Most Uverse subscribers use VDSL. However, when AT&T decided to brand it's new ADSL2+ offering as U-verse it created confusion. ADSL2+ modems are more typical DSL modems.
However, the answer is still true in the main, you must have modem with AT&T's U-verse firmware, which off-the-shelf DSL modems (even those that are ADSL2+ compliant) just won't have.
Your DSL modem won't work with U-verse because DSL and U-verse use different methods of communication. DSL uses ADSL while U-verse uses a newer VDSL method. Coming over to U-verse does require a different modem, but using VDSL2, we're able to provide faster speeds and further distances than is typically possible with ADSL.
This would explain why my internet keeps dropping every few minutes on most days. And why it's slowed down a lot. Switching to Uverse is supposed to be a good thing which i appreciate. Kind of a pain though.
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Official Solution
JefferMC
ACE - Expert
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35.2K Messages
11 years ago
Is wish this reply were strictly true.
Most Uverse subscribers use VDSL. However, when AT&T decided to brand it's new ADSL2+ offering as U-verse it created confusion. ADSL2+ modems are more typical DSL modems.
However, the answer is still true in the main, you must have modem with AT&T's U-verse firmware, which off-the-shelf DSL modems (even those that are ADSL2+ compliant) just won't have.
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Obsidion
Employee
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90 Messages
11 years ago
Hello attuser,
Your DSL modem won't work with U-verse because DSL and U-verse use different methods of communication. DSL uses ADSL while U-verse uses a newer VDSL method. Coming over to U-verse does require a different modem, but using VDSL2, we're able to provide faster speeds and further distances than is typically possible with ADSL.
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jjall
Contributor
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1 Message
10 years ago
This would explain why my internet keeps dropping every few minutes on most days. And why it's slowed down a lot. Switching to Uverse is supposed to be a good thing which i appreciate. Kind of a pain though.
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